VIP Member Store Fine print signs you up for monthly membership fee. Promised 2 for 1 price, charged full price. Internet

First, I ordered a "two for the price of one" deal on "night vision" glasses. They charged full price. Then I discovered the fine print had signed me up for monthly membership fee. I discovered this when trying to cancel the order after it hadn't arrived after more than 2 months. Emailing got responses after a week or so each time.

After I called and spoke to someone, they agreed to refund half the price, cancel the membership, and refund the monthly fees I'd been charged. I received emails stating the refunds had been carried out but to date there's no evidence on my credit card online and up-to-date statements that it has happened. So far no response to my inquiry as to why.

I note that others have complained about phony two for one deals. It seems they hope customers don't notice. Same with the surreptitious "membership fees."