Report: #69921

Complaint Review: Z-tel - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 23, 2003
Updated: Sun, November 09, 2003
Reported By: — Chicago Illinois

Author Not Confirmed

Why?

Z-tel www.ztel.com Nationwide U.S.A.

Phone:
Web:
Category: Telephone Companies

Z-tel ripoff improper billing practices fraud overcharge Chicago Illinois

*Consumer Suggestion: Z-Tel Servicing a Huge Area, problems I have encountered are extremely minimal compared to the Rip- Off of $300-$500 phone charges from my previous carrier

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I am currently investigating Z-tel for improper billing practices. If you are a Z-tel customer who is unhappy with your Z-tel phone service or if you feel that you have been treated unfairly by Z-tel,

Tony
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 10/23/2003 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/z-tel/nationwide/z-tel-ripoff-improper-billing-practices-fraud-overcharge-chicago-illinois-69921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 Consumer Suggestion

Z-Tel Servicing a Huge Area, problems I have encountered are extremely minimal compared to the Rip- Off of $300-$500 phone charges from my previous carrier

AUTHOR: Deb - (U.S.A.)

SUBMITTED: Sunday, November 09, 2003

POSTED: Sunday, November 09, 2003

As with any 'Nation Wide' Company, ZTel is sure to have gliches in their system, especially with the supposed amount of consumers who most likely would LOVE to switch to this- 'One Monthly Charge' telephone service. I have been with ZTel since April 2003 and have had minor problems with the service. The problems I have encountered are extremely minimal compared to the Rip- Off of $300-$500 phone charges from my previous carrier, Verizon. I have found their 'customer service' to, at times be a little confusing, trying to keep up with everything.

I just say, be patient, let them organize under a huge volume of Service Areas and Customer Requests. The service is well worth it!

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