Complaint Review: nomorerack.com - www.nomorerack.com Internet
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- Author Not Confirmed
- nomorerack.com Internet United States of America
- Phone:
- Web: www.nomorerack.com
- Category: Department & Outlet Stores
nomorerack.com Will not refund my money www.nomorerack.com, Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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I have had trouble getting my money refunded from nomorerack.com for over 6 months now. I had a credit of 21.00 and was never able to use it on their website. When I would try to login they kept saying something about to contact their fraud department. I called customer service they said my I.P address has been blocked for no apparent reason. I think they are just trying to rip me off. This started back in the beginning of August/2012. I have called customer service, emailed several different times to 3 different addresses that they gave me. Finally I posted on here and got a response. I did what they asked and they had emailed me back in December/ 2012 saying that they would issue me a refund. I still have not gotten my money. It is now 1/25/2013 with no correspondence from them.
All I have to say to customers out there is Do Not buy from this site!!! They will rip you off.
This report was posted on Ripoff Report on 01/25/2013 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-will-not-refund-my-money-wwwnomorerackcom-internet-1003188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Friday, January 25, 2013
Hi,
We are so sorry to hear about the trouble with your NoMoreRack account. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & account details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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