X  |  CLOSE
Report: #1499670

Complaint Review: Samsung -

  • Submitted:
  • Updated:
  • Reported By: Hakan — Akdeniz Mersin Turkey
  • Samsung Turkey

Samsung Samsung Causes Expense under Waranty

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought Samsung Galaxy M31 2020 on 22/07/2020. At the end of 1.5 months, the phone's touch screen by itself suddenly gave an error, causing the phone not functioning at all. 

I sent the phone to the authorized technical service of Samsung. They accused me of using unauthorised software on my phone, which I never did. I only installed the well-known apps as available by the Google Play Store. They try to charge me 850 TL by claiming that it is a user error so not under warranty. 

I am pissed off because I bought a broken phone that gave an error in 1.5 months and they try to charge me while the phone is still under warranty

This report was posted on Ripoff Report on 09/09/2020 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/samsung/causes-expense-waranty-1499670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now