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Report: #1513084

Complaint Review: SAMSUNG -

  • Submitted:
  • Updated:
  • Reported By: BUCKINGHAM — LAPORTE United States
  • Author Confirmed What's this?
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  • SAMSUNG 63 LOCATIONS United States

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THIS IS FOR ALL REPRESENTATIVES AND GENERAL PUBLIC

IT WILL BE THE LAST SAMSUNG PRODUCT WE WILL EVER PURCHASE. ( WHICH I AM STILL IN WARRANTY.) WITH THE INEPT EXPERIENCE I HAVE HAD WITH SAMSUNG IN THE PAST MONTH IT WILL NEVER HAPPEN AGAIN.

THEY PASS THE BUCK WITH THE RED TAPE AND HAVE YOU JUMPING THROUGH HOOPS AND WHAT I HAVE GONE THROUGH HAS MADE OUR HOME A VERY UNPLEASANT ONE DOING WITHOUT A TV.

ONE PERSON AT SAMSUNG DOESN'T KNOW WHAT THE OTHER IS DOING. WE SAT AND WAITED FOR A REPAIRMAN.AFTER A WEEK...............I WAS TOLD NONE IN OUR AREA.

SO GOING ON WEEK TWO I ASKED FOR CREDIT INSTEAD OF REPAIR AND FILLED OUT ALL THE NECESSARY DOCUMENTS, THE TV IS PICKED UP WHEN ALL STEPS ARE COMPLETED CITI BANK WILL ISSUE ME A REFUND.

THEY SEND YOU A TEXT TO VERIFY YOUR ADDRESS AND THE DOT NEXT TO YOUR ADDRESS IS GRAYED OUT AND YOU CAN NOT GIVE VERIFICATION SO ANOTHER SET OF CALLS AND ANOTHER WEEK HAS GONE BY FOR SOMEONE TO VERIFY OVER THE PHONE.

I READ ON THE NET SOME PEOPLE MAY NOT GET THEIR MONEY FOR UP TO 3 MONTHS SO I DIDN'T TRUST THEM.

I WAS GIVEN A NUMBER AND THEY TOLD ME TO CALL FOR PICK-UP AT KENCO TRANSPERTATION IN CHATTANOOGA TN. THEY DON'T ANSWER AND THEIR MAIL BOX IS FULL. I FINALLY GOT THROUGH TO DEPT. IN THAT TRUCKING COMPANY AND THEY SAID WE ONLY DELIVER SAMSUNG TO MAJOR STORES WE DON'T PICK UP. SO NO CONNECTION NO PICK-UP OF TV WHICH MEANS NO REFUND.

SO ANOTHER SET OF CALLS AND ANOTHER WEEK. I HAVE PREFORMED ALL THE STEPS THEY PUT ME THROUGH ALONG WITH ALL THE STRESS. I HAVE THE LUXURY OF NOT HAVING TO WORK SO I COULD DAILY DEAL WITH THE COUNTLESS CALLS, TEXTS, AND EMAILS.

THOSE PEOPLE WHO DO NOT WORK AND DON'T HAVE THE TIME TO DEAL WITH THEIR GARBAGE, COMPLAIN OF HOW IRRESPONSIBLE SAMSUNG IS AND THEY MAY AS WELL THROW THEIR TV'S AND APPLIANCES AWAY. THIS IS DONE SO THEY HOPE YOU DO GIVE UP.

THEY TOSS YOU AROUND FROM STATE TO STATE WHEN YOU CALL OR EVEN OUT OF THE COUNTRY. I WAS ON THE PHONE 3-4 TIMES A DAY. THEY GIVE YOU A TICKET NUMBER AND EVERY TIME THERE IS A CHANGE YOUR ISSUED A NEW TICKET NUMBER AND RECEIVING AN EMAIL THIS CASE HAS BEEN CLOSE. THIS MEANS ANOTHER SET OF CALLS TO SAMSUNG.

SO LOW AND BEHOLD GOING INTO THE FOURTH WEEK I GET A CALL FROM A COMPANY KNOWN AS SAMSUNG TRUCKING TO LET THEM KNOW IF IT WAS ALL RIGHT TO PICK UP THE TV. I DIDN'T TRUST SAMSUNG ONCE OUR TV WAS REMOVED FROM OUR HOME.

I WENT TO BEST BUY AND AFTER 5 WEEKS OF BEING SHOVED AROUND BY SAMSUNG BEST BUY CAME THROUGH. THIS WILL BE POSTED ON THE NET, BETTER BUSINESS BUREAU, RIP-OFF.COM, YELP, AND ANY OTHER SITE I CAN FIND.

SO AS FAR AS I AM CONCERNED YOU ALL KNOW WHAT SAMSUNG CAN DO.

 

This report was posted on Ripoff Report on 10/24/2021 12:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/samsung/poor-customer-servicenbsp-1513084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Comment

Did you...

AUTHOR: Karl - (United States)

POSTED: Friday, November 26, 2021

mail a copy of your Ripoff Report to all of your Local TV News Stations?

********BREAKING NEWS: Covid-21 has now been detected in Europe. Anyone can go to BING and type in: THIS IS COVID-21 BELGIUM PM DECLARES AS NU VARIANT HITS EUROPE, and read the related articles on the web.

Happy Holidays 

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#3 Consumer Comment

"NEW WORLD ORDER POEM”...

AUTHOR: Karl - (United States)

POSTED: Friday, November 26, 2021

is only available at the #1 site in the world! 

Just stay right here at Ripoff Report and type in 411913 and it appears in Consumer Comment #62 at Ripoff Report #411913.

WELCOME TO AMERICA- ONE MASSIVE LIE THAT IS BEING EXPOSED ALL OVER THE WORLDWIDE WEB IN POEMS AND IN SONGS THAT ARE ALL TRUE

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#2 Consumer Comment

Continue spreading your Ripoff Report....

AUTHOR: Karl - (United States)

POSTED: Thursday, November 25, 2021

all over the worldwide web at sites like Facebook and Twitter every day.

Good luck, and Happy Thanksgiving to you!

********URGENT VIRUS UPDATE: A new strain has recently been discovered. Just go to BING and type in: COVID STRAIN WORSE THAN DELTA FOUND IN 3 COUNTRIES, and read the related articles that just became available.

Happy Thanksgiving 

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#1 Consumer Comment

You might want to consider...

AUTHOR: Karl - (United States)

POSTED: Monday, October 25, 2021

mailing a copy of your Ripoff Report to all of your Local News Stations and put it to the attention of: “Investigative Reporter”. Maybe someone will contact you and expose what happened on TV so others are aware.

Good luck to you!

******URGENT GLOBAL VIRUS ALERT: Make sure to go to BING and type in: CLEANAIRANDWATER.NET and watch the video of planes purposely spreading virus in order to infect innocent people living in Australia so the Pharmaceutical companies in America could profit from selling vaccines. (Google removed these videos from the web several years ago.) WHY?!?

******BONUS ALERT: Feel free to type in 411913 and go to Consumer Comment #62 at Ripoff Report 411913 and read “NEW WORLD ORDER POEM.”

WELCOME TO PLANET EARTH- IT APPEARS THAT THE VIRUS MAY HAVE BEEN PURPOSELY SPREAD ALL OVER THE WORLD TO INFECT THE HUMAN RACE SO THE “NEW WORLD ORDER” COULD PROFIT AND KEEP THE FAILED SYSTEM AFLOAT A LITTLE WHILE LONGER BEFORE THE NEXT GLOBAL ECONOMIC COLLAPSE

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