Enterprise Rent a Car Enterprise 940 Motor City DriveColorado Springs CO 80906 Fraud COLORADO SPRINGS Colorado

After the return of my rental I was later informed of damages to the driver side door. I had returned the vehicle without any damage. Upon my demand to furnish proof of the damges. A picture dated 1 month after the return of the vehicle had been sent to the me. I also requested a copy of my rental agreement with vehicle information. The vehicle had continued use after the alleged damages and repaired after several other customers had rented the vehicle over a month after the incident. This is not the first time eneterprise of motor city drive has tried to defraud me. They tried to hold be liable for damages to a 2014 Ford F-150 tail light after their vehicle left me stranded due to faulty brakes and a transmission problem. The dispatch was timely in resolving a solution and later provided a safer vehicle that did not possess problems. They later dropped their claim against me for the F-150 as they had no proof of the indicident and other parties such as the tow truck, could have caused the damages.

This used to be a great branch to rent from, however ever since new management has taken over they are primarly concerned with bottom line profits rather than customer service. Due to the fact that rental demand was high it is my opinion that the insurance rates they were being paid caused them a loss. So in turn it is my belief that because they were not getting premium compensation due to set rates established by insurance companies that fraud is the only way branch managers can compensate for their loss. I would avoid Motor City drive enterprise until new management has been established. Sean used to work there and he was great, no problems great service and no fraud.