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Report: #1213951

Complaint Review: Enterprise Rent-A-Car - Langhorne Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Bob G — Levittown Pennsylvania USA
  • Enterprise Rent-A-Car 715 East Lincoln Highway Langhorne, Pennsylvania USA

Enterprise Rent-A-Car false damage claim - Insurance Fraud Langhorne Pennsylvania

*UPDATE Employee: Enterprise Rent A Car

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Due to being rear-ended on Interstate 95 on January 13, 2014, leaving my car totaled, I was forced to rent a vehicle.  I chose Enterprise because they were the closest agency to where the car was towed.

I kept this vehicle a week while I shopped for a replacement vehicle and when I returned the vehicle to the Langhorne location (This was different than the origination location), they waited an entire month then sent me a bill for almost $2,000.00 for damages to the vehicle.

I never damaged their vehicle, in fact, I parked in the last parking spot at Walmart and walked all the way in, in fear someone would damage it.

I took photos of the truck to share with my brother because he had just purchased a Dodge Ram and wanted to compare the style/engines.  Fortunately for me, the side I just happend to photograph is the side Enterprise accused me of damaging.  You can see the attached photos and see for yourself.

If anyone is suing this company, being sued by them, or interested in a class action law-suit, count me in.

This report was posted on Ripoff Report on 03/06/2015 07:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/enterprise-rent-a-car/langhorne-pennsylvania/enterprise-rent-a-car-false-damage-claim-insurance-fraud-langhorne-pennsylvania-1213951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Enterprise Rent A Car

AUTHOR: Enterprise Rent-A-Car - (USA)

POSTED: Monday, March 09, 2015

Thank you for bringing this to our attention. Please send us a detailed email to Care@Enterprise.com with complete details including: Renter’s full name, current phone number, location rented, rental agreement (RA) number, “DX” or claim number and reference # 150309-002430. As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon. -Tatiana

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