Report: #1139489

Complaint Review: Samsung - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 16, 2014
Updated: Tue, April 12, 2016
Reported By: Bryan — West Linn Oregon

Author Not Confirmed

Why?

Samsung Nationwide USA

Phone:
Web:
Category: Appliances

Samsung Rebate Denied - Rebates are a scam Nationwide

*Consumer Comment: Same Thing Happened to Me

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Home Depot advertisec a $600 rebate on a set of four Samsung appliances. Sent the rebate in immediately. Got a response in 4 weeks - denied because "The retailer from your receipt was not a qualifying retailer for this offer"

I've seen a few other people say they got the same response for other items purchased from other vendors. It seems Samsung has a few canned responses they send out as denials, and I got one of them.

I've also seen this kind of scam before (from TigerDirect) and am all too familiar with it. Doubt I'll get my rebate, but at least HomeDepot has a good return policy! It sickens me that they've stooped this low. I'll be avoiding Samsung items for the forseeable future.

This report was posted on Ripoff Report on 04/16/2014 07:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/nationwide/samsung-rebate-denied-rebates-are-a-scam-nationwide-1139489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Same Thing Happened to Me

AUTHOR: Anonymous - (USA)

SUBMITTED: Tuesday, April 12, 2016

POSTED: Tuesday, April 12, 2016

I had the same experience with a Home Depot Appliance purchase for a Samsung SmartThings rebate. I sent the rebate forms and materials over several times and they used every excuse in the book. First it was the receipt from Home Depot wasn't correct, then it was missing a Serial Number, finally they just said it'd been to long and they couldn't open my case anymore. I sent my rebate in 3 times (the exact same way) and made photocopies so I know they receieved what they needed they just kept lying about it. They always say you'll get a response within 10 business days and you NEVER DO. I've called maybe 10 times and I no longer trust Samsung and will not buy any products from them ever again.

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