Report: #1446775

Complaint Review: Samsung -

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Ripoff Report is Xcentric Ventures

Submitted: Sat, June 09, 2018
Updated: Sat, June 09, 2018
Reported By: Ingrid — petropolis United States

Author Not Confirmed

Why?

Samsung United States

Phone:
Web:
Category: Samsung tablets

Samsung : A mandatory update made my tablet useless Nationwide

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Do not buy SAMSUNG devices EVER! Buy an iPad instead.

I bought a tablet Tab A and in the end of last year, there was a mandatory update from which I couldn't get rid of. After this update, my tablet stopped working properly and I complaint with Samsung, explaining everything to them. They said that my tablet did not support that update and that they are SORRY for that and they won't do anything to solve the problem they caused me.

How come the company releases a mandatory update that is not compatible with my device? This makes me believe that they did it on purpose TO ALL USERS in order to force us to buy a new tablet, as this one doesn't work anymore. It is unacceptable.

Conclusion: I lost my device, I lost my money, I lost my patience. They lost me as a client and I hope you don't buy from them too. Now I am buying an iPad. Never more I will use any device from them.

More information:

Serial number SM-T350

P/N: R52G40Z1S2F

Bought in Best Buy New Jersey

Report Attachments:

This report was posted on Ripoff Report on 06/09/2018 04:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/samsung-a-mandatory-update-made-my-tablet-useless-nationwide-1446775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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