Complaint Review: Xymox Percussion - Internet
- Xymox Percussion Internet USA
- Phone:
- Web:
- Category: Music Shops
Xymox Percussion Bad Business Internet
*Author of original report: Response from xymox
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I ordered a drum set for my son on the xymox percussion website. Hey said it would be shipped in 4 weeks and my credit card was charged for the full amount of the set which was around $300.00.
When 4 weeks came and went I emailed Jen at xymox and she said something was on back order and it would be another week or so.
Another 4 weeks want by so I emailed again and she said a couple more Days. The order arrived a week later but was missing the stand and drumsticks.
I have been repeatedly emailing to see when those items will arrive and I have never received a response.
I am very disappointed in this service and I either want my money back or my items.
There is no other way to contact this company and I am very angry at them for not responding. I will be posting anywhere I can regarding this company and it's awful service. This company should be put out of commission as far as I'm concerned.
This report was posted on Ripoff Report on 08/17/2014 04:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xymox-percussion/internet/xymox-percussion-bad-business-internet-1170380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Response from xymox
AUTHOR: Madfox - ()
SUBMITTED: Sunday, August 17, 2014
I did receive a response today on my voicemail from xymox letting me know my items are still on back order. They said they would give me a refund if I chose to do so. I did choose to do so. Thank you xymox for your communication.


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