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Report: #1228191

Complaint Review: 1040 Tax Biz TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. 1040taxbiz comprised of Solution Finders, tax experts, & leaders in respective fields. 1040taxbiz takes great pride in commitment to personal, professional growth of clients. 1040 Tax Biz' "Partner first" mentality is echoed in core values, & foundation of culture. 1040taxbiz' goal for each client/partner to receive value in relationship with 1040 Tax Biz. 1040taxbiz vigorously protects standard of excellence - Indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
  • 1040 Tax Biz TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. 1040taxbiz comprised of Solution Finders, tax experts, & leaders in respective fields. 1040taxbiz takes great pride in commitment to personal, professional growth of clients. 1040 Tax Biz' "Partner first" mentality is echoed in core values, & foundation of culture. 1040taxbiz' goal for each client/partner to receive value in relationship with 1040 Tax Biz. 1040taxbiz vigorously protects standard of excellence 5901 e 38th Indianapolis, Indiana USA

1040 TAX BIZ REVIEW: 1040taxbiz leaves no stone unturned. 1040 Tax Biz set high work ethics for each member of team. 1040 Tax Biz’ team brings combination of experience, deep tax service knowledge, commitment to success, to each other, all within framework of service. 1040taxbiz’ team members live core values & work to position clients for greatest success. 1040 Tax Biz seeks only best for team, leaders in auto field who show an unbending will to deliver excellence. 1040taxbiz committed to success of clients.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

1040 Tax Biz joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
1040 Tax Biz is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

1040taxbiz remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. 1040taxbiz is truly dedicated to making sure their customers questions are answered quickly and fairly.

To date, 1040taxbiz has made good faith efforts to resolve and respond to all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

As part of this commitment, they have added a dedicated customer service Rep to their staff.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

1040 Tax Biz approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at 1040 Tax Biz did just that.



1040 TAZ BIZ CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"1040 TAX BIZ is a US Based, tax preparation service provider, they work with indivisual to start thier own tax business. They offer the same services and support that the large franchise offer at a fraction of the cost. We have client that have been with us for over six years, most stay about three years. We teach them the how to open and operate a tax preparation office. We provide all the industry knowledge and techincal support to sucessfully operate a local business. We can assuredly tell you that there is no one who cares more about our systems and satisfaction than 1040 TAX BIZ. With our business model we do not make money, until you make money. We are the industry leading provider of technical support services and product startup for new tax businesses across the U.S.A. We started the industry, most of our competition started with us just like you. They try, but they are not 1040 tax biz!

After you call, our team of experts will walk you through the process with ease. Expectation that what we start to talk about day one, this is not a get rich fast business it takes hard work and time. The average office takes about three years to develop!”

WHY 1040 TAX BIZ IS BETTER THAN THEIR COMPETITORS

"I had a former H&R Block client come into my office full of worry. He had not filed his taxes in two years, needed to get a FAFSA completed for his daughter to go to college and felt he had no where he could turn. His worry stemmed from H&R Block harassing him for non paid fees from financial products he had selected at the time of his tax preparation with Block in 2010 and 2011. He stated he had a FMS debt which intercepted his two years of returns and Block was demanding payment of those fees to the point of harassment.

I listened to his story was able to calm his fears. I explained to him that my tax business understands his concerns and that as a company working with and for the taxpayer, 1040taxbiz suggested "Do it as a free service and ask that he send some referrals". Great, I told him I would hope that he was wowed service and help and would refer every person he knows to our offices. After explaining that to him, I prepared and filed his two years worth of back taxes and he is now current in his filings.

The relief that came over his face was priceless. He could not understand the huge difference in the way 1040taxbiz and I operates vs. the way Block operates. I explained that we are here to assist the taxpayer and those referrals he could offer mean the world to our business. In the weeks since his filing, he has already sent his brother to see me and I received a call from one of his friends who is interest in tax work.

Through this, I was able to expand with 1040taxbiz under my own tax business into his circle of friends and family as well as create a raving fan and probably a client for life! The best part of my new career is assisting people, but I take GREAT enjoyment in working with people and 1040taxbiz are great people to work with”

Tax

1040 TAX BIZ – STATEMENTS FROM THE PRESIDENT GLORIA HARRIS

"I am Gloria Harris, President of 1040TaxBiz. I know at times it can be difficult and confusing when getting a new business up and running but you are not alone in your efforts. As the number of taxpayers continues to grow, so does the need for qualified Tax Professionals. And now, with the recent changes to the U.S. economy, it’s more important than ever for taxpayers to claim all of the credits and deductions due them and pay no more than the exact amount of taxes they owe. Starting your own tax business wil enable you to meet this growing demand and also give you the flexibility and security you deserve. You have my commitment that service, and support will be our top priorty. I would encourage everyone to contact me direct with a problem or concern i will work hard to find a resolution. I believe in this CAP program, together we will find a solution.

Our Purpose is to assist our clients to achieve a successful Tax Preparation Business. We provide the necessary training, technical support and assistance to ensure our partner/client to properly start up and operate their own Tax Preparation Business ensuring a service of excellence to nationwide taxpayers. Our Tax and office management software platform will be constantly upgraded to meet IRS ever changing requirements and standards. We provide an open line of communication that will warrant our research on special cases, and will share tax information with our clients as it becomes available to us. Our goal is to assist our clients in bringing their business to its fullest potential. We will always work to resolve mis-understandings and expectations.”

QUALITY BUSINESS MISSION STATEMENT – 1040 TAX BIZ

"At 1040 TAX BIZ we pride ourselves in using the highest quality SERVICE. 1040taxbiz is committed to focusing on supplying our customers with highly reliable, cost effective quality tax products, services, and software.

In order to achieve the highest possible quality standards in our industry we will strive to advocate the following quality values; Provide dynamic leadership in a work environment that encourages employee involvement.

Partnered with our suppliers to develop quality products and services that will meet our customer’s expectations.

Promote systems and processes that will cause quality and help us become the most cost efficient tax preparation in our industry.

Produce quality service and support that include training for tax preparation, office management and business development.

Deal honestly and fairly with our customers, partners, employees, and government.

This program includes:

    Training on ethical practices in the tax industry.
  • Product support for software and office practices.
  • Continuous monitoring of industry practices and operating requirements.
  • Solicit constant feedback from partners and customers to ensure services levels are reviewed
  • Build strong communication between partners and employees, so that a one on one discussion is a daily activity
  • Comprehensive reporting and tracking of deficiencies and the consequent corrective actions.
  • Closed quality loop- reporting and documentation facilitates root cause identification allowing process and design adjustments to be made with our full time Quality Technical Support and Support team.
  • Production supervisor feedback and involvement by means of weekly quality update meetings.



Tax

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, 1040 TAX BIZ is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at 1040 TAX BIZ and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give 1040 TAX BIZ a positive Rating. 1040 TAX BIZ made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM 1040 TAX BIZ

They’re new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. 1040 TAX BIZ is willing to go beyond the call of good customer service and do what it takes to make things right with their customers. 1040 TAX BIZ is dedicated to customer satisfaction and technology. 1040 TAX BIZ implements new client support team headed by "Jodi Pollard" her position and only job is to champion our clients needs. 1040 TAX BIZ receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that 1040 TAX BIZ will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with 1040 TAX BIZ, you are invited to contact them directly via email: harwar@1040taxbiz.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call 1040 TAX BIZ directly at 317-418-7927.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with 1040 TAX BIZ or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with 1040 Tax Biz.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about 1040 Tax Biz' Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 05/11/2015 01:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/1040-tax-biz-tax-experts-service-packages-vendors-direct-customer-service-indianapolis-indiana-1228191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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