Complaint Review: nomorerack.com - Internet
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- Author Not Confirmed
- nomorerack.com Internet USA
- Phone: nothing posted
- Web: www.nomorerack.com
- Category: Credit Card Fraud
nomorerack.com bernz - customer care name on email, nomorerack@facebook, #nomorerack no delivery on items purchased. horrendous customer service. Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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i ordered my products from nomorerack.com and everything seemed fine at first. i was told to sit back and wait for a confirmation email saying my order was recieved. I got it.
in that very same email it said that i should be looking for tracking numbers sent via email to show when my products would be there, because they may be at different times and not all at once. after waiting four weeks i finally started to get angry and sent emails back and forth.
after the third email i finally got tracking numbers, somehow even for the ones i have already recieved..?? i am currently Still waiting on the two main gifts, a tablet and a diamond bracelet. i am currently also filing reports with my bank to dispute all charges, i have posted to facebook; however they delete all negatice posts within about one minute.
This report was posted on Ripoff Report on 12/16/2013 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-bernz-customer-care-name-on-email-nomorerackfacebook-nomorerack-no-de-1107354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Wednesday, December 18, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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