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Report: #982072

Complaint Review: Nomorerack.com - Internet

  • Submitted:
  • Updated:
  • Reported By: glenda — mexico New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Nomorerack.com Internet United States of America

Nomorerack.com havent recieved my shipment Internet

*UPDATE Employee: NoMoreRack.com - Customer Care

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I placed an order with Nomorerack on 11/21/12. They accepted my payment with no problem. Aweek later on 11/27/12 I recieved an email stating that my order had shipped and was provided with a tracking number. I tried for over a week to track my shipment with the tracking number they gave me only to find out that the tracking number didnt belong to any of the delivery companys that i know.

 I emailed customer service at nomorerack .com and got no respronse for about 3 days. I finally emailed them aghain and finally got a response. I was told that my items were on back order and would be shipped on 12/05/12. I asked for the name of the company that would be delivering my items and again was ignored for 4 more days. When I finally got a response on 12/6/12 I was told that someone would be contacting me i 5-7 business days to let me know when my items would ship. So apparently the items did not ship on 12/5/12. I again emailed them and stated that I just wanted my $50 refunded and to cancel the order and now again I am being ignored. This company is a joke. It is now 12/14/12 and I still have not recieved my items or a refund.

This report was posted on Ripoff Report on 12/14/2012 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-havent-recieved-my-shipment-internet-982072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

POSTED: Sunday, December 16, 2012

Hi,

We sincerely apologize for the negative experience you had with our website. Rest assured that we are more than willing to have this matter immediately resolved for you. We kindly ask you to please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.Please know that we would do anything we can to help you out and we want to thank you for your continued support.

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