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Report: #996536

Complaint Review: nomorerack.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Sarah — Hartland Michigan United States of America
  • Author Not Confirmed What's this?
  • Why?
  • nomorerack.com Internet United States of America

nomorerack.com nomorerack more like nomoreproduct Internet

*UPDATE Employee: NoMoreRack.com - Customer Care

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I had purchased a christmas present for my sister  the Luxurious Australian Style Double Button Winter Boots from nomorerack.com.  I should have know it was too good to be true because the boots were unusually cheap for the style.  I made my order on November 26 and was promised them by christmas time, it is now Jan. 14th and I have yet to see the boots.  I had recieved an email saying that they have been shipped and a link was atttched with the tracking number however, when you click on the link it only brings you to a blank page.  That leads me to believe it was to shut me up and they never intend on giving me my boots or my money.  They also took $50 of mine without my permission and applied it to magazine subscriptions I have emailed them about that too and of course no response.  This company needs to pay for all the money they have taken from myself and others just like me.

This report was posted on Ripoff Report on 01/14/2013 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-nomorerack-more-like-nomoreproduct-internet-996536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

POSTED: Tuesday, January 15, 2013

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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