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Report: #1005879

Complaint Review: nomorerack.com - Internet

  • Submitted:
  • Updated:
  • Reported By: rosetoes5050 — Denver Colorado USA
  • Author Confirmed What's this?
  • Why?
  • nomorerack.com Internet United States of America

nomorerack.com on 11/26/12 I purchased two pair of winter boots and paid with my paypal. I recieved noumerous emails as follows; Ticket #997293: Order number 3776001 I bought and paid in full with my paypal account for two pair of winter womans boots. This company has returnedd my emails with one lie after another. They sent me shipping information and no packages Internet

*UPDATE Employee: NoMoreRack.com - Customer Care

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Please be aware of internet sales Nomorerack.com I purchased 2 pair of woman's winter boots. I paid with my paypal card. It was told to me with my reciept I would recieved with shipping also which I paid for that I could expect approx. 4 to 6 weeks.

Order shipped!
Dear michelle,
Thank you for shopping with nomorerack!
Order number 3776001 has been shipped and is on its way to you!
Your Tracking ID is 9405511201080627215218. You can view the status of your shipment at:
https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=9405511201080627215218
Please note, it may take 24-48 hours before your tracking information is available online.

At nomorerack, the only thing more important than delivering amazing, in-demand products at deeply discounted prices is outstanding customer service. We make it our priority to go above and beyond for our customers, and we know how important it is for you to receive your items as quickly as possible. We aim to under promise and over deliver, and ask that you allow 10-14 working days for delivery. Although, often times, items ship much faster than this.
I also have numerous other responses to my incessant emails to this nomorerack.com. They have sent me shipping info and reciepts for my purchases. I cannot find this compays address. They refuse to refund my money. They just keep responding how sorry they are and again with my fake shipping info.



This report was posted on Ripoff Report on 01/29/2013 11:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-on-112612-i-purchased-two-pair-of-winter-boots-and-paid-with-my-paypal-i-1005879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

POSTED: Wednesday, January 30, 2013

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Thank you for posting your Order Number. We have gone ahead and sent you an email to the email address we have on file regarding the steps taken to have this matter resolved. Should you have any further concerns, please feel free to reply back to that message.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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