Complaint Review: nomorerack.com - New York New York
- nomorerack.com 381 Park Avenue South, 4th fl New York, New York USA
- Phone: 800-538-9798
- Web: www.nomorerack.com
- Category: On-Line Business
nomorerack.com Stealing, lying, dishonest, cheating New York New York
*Author of original report: MORE SPIN DOCTORING FROM NOMORERACK
*UPDATE Employee: NoMoreRack.com - Customer Care
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5 months ago, I ordered a 1600 count Egyptian cotton sheet set for $29. They arrived 2 weeks later and that should've already been a warning sign. We washed them and made up the bed. The first night, the bottom sheet split, they were so thin. I guess that's how they were able to sell them so cheaply. I returned them and emailed pics of the sheet. They gave me a store credit:.
About a month later, I saw another add for Egyptian sheets at 1600 thread count,. I ordered them, willing to give nomorerack the benefit of the doubt.. They arrive late, once again and when I opened the package, I realized that, in fact, they were not cotton, but sateen, made man fabric;. Yep, my fault for not reading the add carefully, albeit that it was sneakily worded to appear, at a quick glance, as cotton:.
So I returned them and was told that they'd issue me a full refund. The refund to my paypal account was for $2 - the amount I paid for shipping and not the $29 I paid for the sheets. So I called, and called, and called, and called and called. Yeah, you get the picture, one lier after another telling me that a refund had been issued. I even sent them a screen shot of my paypal account transactions on the day they say the refund was issued. Nope, it wasn't there and to this day, I still have no $29 refund. I emailed them again, included another paypal snap-shot and once again, they've written back asking for more snapshots of other days. More lies. More scamming. No refund. Truly, they are the worst company that I've ever dealt with. I even went to their facebook page and posted about my terrible experience. Guess what, they BLOCKED me.
This report was posted on Ripoff Report on 07/26/2013 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/new-york-new-york-10016/nomorerackcom-stealing-lying-dishonest-cheating-new-york-new-york-1070259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
MORE SPIN DOCTORING FROM NOMORERACK
AUTHOR: Max - ()
SUBMITTED: Wednesday, July 31, 2013
Look, I don't how your company manages to function, but I've sent numerous emails to 'experience@nomorerack' that have included all of the data you're now, once again, requesting, for the upteenth time. Enough! Truly, in all my life, I've never, ever, dealt with such a deciteful, lying and manipulative company. You keep asking me to send you the same info, when we've already been over this so many times, I've lost count. I don't even care about the $29 - it's now my mission to warn people about your fraudulent business ethic.
You make me sick to my stomach with your rip-off policy toward the American people.

#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Wednesday, July 31, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.


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