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Report: #264358

Complaint Review: Rent A Center - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: BROOKLYN New York
  • Rent A Center 9718 Church Ave Brooklyn, New York U.S.A.

Rent A Center just to get money the will do anything ripoff Brooklyn New York

*UPDATE Employee: You have to pay

*UPDATE Employee: RAC- NY

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I have been renting from rent a center for the last 3 years. for the first 2 it was ok until a new manager started. then it went down hill. when i was late on a payment he would call me when store hours was close and start talking dirty to me he would do this on the phone. even when i came in to make a payment the other employees use to laugh like it was funny. it made me feel uncomforable. i have ask if there was another rent a center near where i live so that they could tranfer the account. i was told that they could. to this day they have yet to change my account and i don't feel comfortable in that store. it has been a month since i have paid. i'm not trying to ditch them but nor am i trying to be humilited in the store. They have yet to bang on the door so i think they have a feeling of what the manger is doing is wrong. i hope that he gets what he deserve cause if he's doing it to me he's doing to alot of the women that comes thought his store. and to sum it up he's married. i guess that's his way of getting women to pay is to ack like you like them some people fall for it but i'm not inpresses at all. SO i guess you wonder what he does to the guys that come to his store when they a day late. he bangs down there door why cause he have no use for them.

Ijohnson
BROOKLYN, New York
U.S.A.

This report was posted on Ripoff Report on 07/31/2007 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/brooklyn-new-york-11212/rent-a-center-just-to-get-money-the-will-do-anything-ripoff-brooklyn-new-york-264358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

You have to pay

AUTHOR: Videostoreguy81 - (U.S.A.)

POSTED: Wednesday, August 08, 2007
I noticed you said you had not paid the payment in a month. You need to take care of this accout or it will be turned over to RAC legal Dept. Go to a different store to take care of it if you are not comfortable in that store. And please call the Customer care line if any employee is being vulgar to you. The 800# go directly to the regional manager's voice mail
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#1 UPDATE Employee

RAC- NY

AUTHOR: D - (U.S.A.)

POSTED: Wednesday, August 01, 2007
I have never heard of this type of complaint before. However, I can not speak for the store you advised about since I work at one in North Carolina and not New York.

If you want your account transferred, go see the NEW store that you want to transfer to & speak to that store manager. He can call the old store and have them transfer the account. You shouldn't have any more problems after that, but if for some reason you do, get the 800 # that is posted on the wall near the counter. The sign should state "Customer Care Line". When you call this number, the complaints go to the District Manager.

If you are not sure about where another RAC location is, go to www.rentacenter.com. Look for the box in the upper right hand corner that asks for your zip code. The website will tell you where other RAC stores are close to you & you can obtain a map for each location as well. Hope this helps.
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