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Report: #1083087

Complaint Review: rent a center - indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: charles — indianapolis Indiana
  • Author Not Confirmed What's this?
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  • rent a center laffyette rd indianapolis, Indiana USA

rent a center Laffyette road gave me bed bugs n roached indianapolis Indiana

*Author of original report: parently not

*General Comment: First...

*UPDATE Employee: I work at RAC...

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I bought a bedroom suite from the Rent-A-Center at 2802 Lafayette Rd #24 Indianapolis, IN 46222 I have been fighting a claim for bed bugs and roaches and have been denied because the guy they sent from terminix to do the inspection did not do a proper inspection and he lied. I have a 7 week old baby boy who sleeps in a bassinet next to my bed and the bed bugs have started to move into his bed now too. I am very upset and don't even want to sleep in my own bed let alone allow my son or fiance to sleep here. I know this is not your issue but please if there is anything you can do to help please get back to me. I am desperate for someone to care and try to help me do something about this problem my fiance and baby both are starting to get red marks from these bugs and my fiance is so distraught over the situation it breaks my heart

This report was posted on Ripoff Report on 09/09/2013 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/indianapolis-indiana/rent-a-center-laffyette-road-gave-me-bed-bugs-n-roached-indianapolis-indiana-1083087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

parently not

AUTHOR: upset customer - ()

POSTED: Tuesday, September 10, 2013

 i also bought a couch n it stayed broke for three weeks for a repair that didnt get fixed right the first time so i sent it back n workers bumming cigarettes not just once but twice employees n i dont no how u run ur store but rent a Center here gave me bugs fact is i still have my old mattresses n they do not have bugs on them n nice way to kiss a*s that number is a joke me n my fiance got hung up on n i have contacted news media n getting a second opinion from the first people came out n im taking it to them thanks for your opion but you dont no what your talking about n ill be posting morethey also offerd me a free cleaning befor i bought this sound fishy too me

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#2 General Comment

First...

AUTHOR: Tyg - ()

POSTED: Tuesday, September 10, 2013

 I understand that you are looking to find someone to fix this issue, but let me be the first to let you know that bedbugs can come from anywhere!! You can check online there are a couple of ways that you can kill them off. Sometimes a bug bimb is useful. We dont have bedbugs where I live, we have piss ants. We use a bleach spray to keep them off them bed. A easy way is to buy a TARP normally a painting tarp. Put a strong solution together in a spray bottle. Spray your bed down and then put the tarp over the mattress. This way you can "gas" them and protect yourself. There are a few other ways, but you can check online.

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#1 UPDATE Employee

I work at RAC...

AUTHOR: Kyle - ()

POSTED: Tuesday, September 10, 2013

Hi, Charles. I do some work with RAC and I’d like to sincerely apologize for what you’re going through. I know that RAC follows all state guidelines for cleaning and sanitizing their furniture and mattresses, and that each piece is physically inspected before leaving the store. I also know that if ever a mattress is found to have bed bugs they would destroy it and you would never be at risk for renting it. I definitely urge you to please contact our Customer Care team as soon as possible so they can get this resolved. They can be reached any time at 1-800-422-8186. I hope this helps!

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