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Report: #1322102

Complaint Review: rent a center - ofallon Missouri

  • Submitted:
  • Updated:
  • Reported By: daniel & penny — usa Missouri USA
  • Author Not Confirmed What's this?
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  • rent a center 32 ofallon sq ofallon, Missouri USA

Rent-A- Center Ripoff ofallon Missouri

*UPDATE Employee: Customer Service

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we bought a washer an dryer from rent a canter march 10 2016 on a special they had. i went back in april and was talking to the manger that was there then an told her the washer was dented so she told me that she would take more off and she did an gave me a new contract. i also told her that i had a paper from where i had rented a washer and dryer before a pmt freeze for 568.05 and if my waher and dryer was paid off before 90 days that i only owed 649.48 so she told me to bring it in. so a few days later when i went back she was out having her baby so i talked to someone ealse there and they said they would take care of it that it had not been taken off. so about a week went by an i heard nothening so i called and a women answered said he was not there but that it had not been taken off. that they would handle it. so this whole time i have still been making my pmt went in to make a pmt wanted to get it on a month. the man there told me to go ahead a pay a month an he would get my account updated. that was on july 1st went to make a pmt om aug 1st and it showed my account behind so i called and they said he was no longer there so know they want to pick up my items. this place is a joke sence the manager sarah has been gone.and sence they are cheating me ill never do business there again so take my advice and stay away

This report was posted on Ripoff Report on 08/12/2016 05:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/ofallon-missouri-63366/rent-a-center-ripoff-ofallon-missouri-1322102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer Service

AUTHOR: RAC Employee - (USA)

POSTED: Friday, August 12, 2016

Hi there, I work for Rent-A-Center. We would be happy to look into your account further and see if there's anything we can do to help clear things up. Whenever you get a chance, please give our customer service team a call at 1-800-422-8186. Thank you. 

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