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Report: #293000

Complaint Review: Rent A Center - Philadelphia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Philadelphia Pennsylvania
  • Rent A Center 330 W Oregon Ave Philadelphia, Pennsylvania U.S.A.

Rent A Center tryed to rip me off about the screen tv i paid for finished in august & still paying december Philadelphia Pennsylvania

*UPDATE Employee: what to do

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Good morning afternoon or evening to whom this may concern I have been a customer for or since august 5th 2005 up until current when i first intered the contract i rented a screen tv the option was to rent to buy this was subpose to be a two year contract two years is to years in which this contract turned into two & a half years if i didn't say nothing I called one day to see when my last payment was due well i should say i get the read out every three months to see where i at on payment

I guess the lady that answered the phone did not know that i did the every three months i knew the buying out date but i just wanted to here what she was going to tell me & as i thought she was going to say somthing else & she did the last date that i checked on was december but when she told my january then i had the right to check because i was subpose to be finished in december & when i questioned her about the month she smacked the mouth & i asked her did she have a promblem she made up another lie cause she was lying from the start

My complaint is i live in north philly i use to work in south philly but i don't anymore i have to go all the way down to broad & snyder ave now mine you i pay every week on the last payment that i paided the rude lady did not tell me that they will be moving to third & oregon ave so when i got there they would'nt accept my payment i had to go down to 3rd & oregon ave to make a payment. now since i don't live in south philly i live in north philly why do i have to go all the way down to another location to make a payment the closes center to me is hunting park in philadelphia i wrote you earlier this week & got no response not even a phone call no that's really being rue

So if i don't hear from you by the 29th of december i wil be returning the washer & dryer that i'm currently paying for & go to arron's you can't treat your customers like s**t & think that i'm going to stay with you i never! never!!!! been late only one time because i wanted to see how the late fee was handled & that was a lie also the was this was handled you tell your customer one thing & do another i read the reports on rac rent a center i would like to have my account transfered to the hunting park store asap so me & my family don't have to travel all the way across town to make payments can you make this happen?????????? (xxx)xxx-xxxx today is the 18th of december i'm really looking foward to hearing from you

sorrowfully
Mrs Jenice S XXXXX

Jenice
Philadelphia, Pennsylvania
U.S.A.

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This report was posted on Ripoff Report on 12/19/2007 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/philadelphia-pennsylvania-19148/rent-a-center-tryed-to-rip-me-off-about-the-screen-tv-i-paid-for-finished-in-august-stil-293000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

what to do

AUTHOR: Fight_the_power - (U.S.A.)

POSTED: Saturday, January 05, 2008
go into your local RAC and let them know you are a customer of that other store and you need to transfer your account to there store. If they do not help you get the 800 number and ask for district mgrs # but do this at your old store so not to make the new store think you are going to be a hard case. your old store is probbly worried about loosing your BOR (# of accounts you have with them)
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